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Commonly asked questions sit amet, consectetur.

It is impossible to easily manage ECUs without cutting edge expertise. Fixwave has dedicated more than 15 years to develop the most advanced reprogramming technology.

FAQ

1

Do you have a demo version of Fixwave software?

We don’t offer a demo version of our software. To learn more please don’t hesitate to contact us on WhatsApp at +1 (307) 381-8088. Our team would be more than happy to provide you with all the information you need to get started with our software.

2

Can I activate Fixwave version in many PCs and laptops?

Each copy of the software can be activated on one PC. If you require the software to be installed on a secondary PC (maximum), you can request an additional copy for a nominal fee.

3

Does Fixwave software work with a dongle?

No, Fixwave software works without a dongle.

4

What are the accepted payment methods to purchase Fixwave software?

Bank transfer and Stripe.

5

What is the price of the renewal subscription?

– Monthly Plan 99.
– Yearly Plan 375.
 
Payments is on advance.
Prices are subject to change.
Tax and Fees are excluded.

6

What is the price of Fixwave software?

– Monthly Plan 99.
– Yearly Plan 950. (Includes the first-year subscription)
 
Payments is on advance.
Prices are subject to change.
Tax and Fees are excluded.

7

Do you have a list of ECUs compatible with the software?

Fixwave is proud to offer support for a vast majority of (ECUs) currently available in the market. We understand that technology is constantly evolving, which is why we make it our priority to update our software daily to ensure that our customers have access to the latest ECU updates. With Fixwave, you can be confident that you have the most up-to-date technology at your fingertips. To request the list, please don’t hesitate to contact us on WhatsApp at +1 (307) 381-8088

8

What is Fixwave?

Fixwave is a software solution company that offers car reprogramming solutions (ECU) at a reasonable price. What makes Fixwave better for your business is that Fixwave offers you an large variety of solutions with an unmatched after-sale support because Fixwave support team is committed to reply and resolve customer cases within in less than 60 minutes including providing customized solutions.

9

If a software version solution is not available on Fixwave, how can I get it?

If you require assistance, our support team is always here to help. Simply navigate to the support request section and create a new ticket, and our team will respond to you promptly. Our goal is to provide timely and effective solutions to any issues or concerns you may have, so please don’t hesitate to reach out to us through the support request.

10

How much do the solutions cost?

Our subscription includes a comprehensive range of solutions to meet your needs. However, please note that certain services, are not included in the subscription. These services are available for an additional fee. If you have any questions about our subscription or available services, please do not hesitate to reach out to our customer support team. We are always happy to assist you and provide you with the information you need to make the best decisions for your business.

11

How much do the paid solutions cost?

  1. E85 = 3 credit
  2. STAGE 1+ = 3 credit
  3. STAGE 1 = 2 credit
  4. FCA GPEC2A = 1 credit
  5. Low Octan Tune = 1 credit
  6. Pops & Bangs (Switchable) = 1.5 credit
  7. Pops & Bangs (Permanent) = 1 credit
  8. Launch Control Activation = 1 credit
  9. Farts (Golf 7 – Simos18 Beta) = 1 credit
  10. Hard Cut – Pop Corn Module = 1 credit
  11. IMMO OFF:
  • The below solution is (Beta) and by request – Free of cost.
  • SIMOS3,7,8,9.
  • The below solutions are (Beta) and by request – The cost of each is 1 credit only.

MD1CP004, MG1CS001, MG1CS011, MG1CS111, PCR2.1, SIMOS18, PSA MD1CS003.

Each credit is $21.00

12

How to become an Authorized Reseller?

Contact us on WhatsApp +1 307 381 8088 or Email us on info@fixwave.one

13

Fixwave Premium Features

1.⁠ ⁠Price: $39.99 USD (Tax included), payable every 30 days, with the flexibility to deactivate at any time. (Can be purchased directly from the shop cart)
2.⁠ ⁠Credit Price: $14.49 USD (Tax included).
3.⁠ ⁠Daily Patch: Enjoy an extra 5 for both subscriptions daily.
4.⁠ ⁠Daily Tickets: Benefit from an additional 5 daily tickets for both subscriptions.
5.⁠ ⁠Support: Experience priority assistance.
6.⁠ ⁠Any paid module is free includes Immo off (Tuning solutions are excluded).
7.⁠ ⁠Checksum: Subject to availability.
8.⁠ ⁠Special Requests for Custom Assistance: Available for unsupported brands/ECUs. (Subject to availability.)
9.⁠ ⁠Text Box enabled in the new Special Solution Request.
10.⁠ ⁠Ticket Flexibility: Open tickets anytime, even during closed support hours, with resolutions provided during working hours.

Important Note:

Our Premium subscription is paid on a monthly basis. We recommend activating the service right after renewing your monthly subscription so you can enjoy the full 30 days of benefits. For example, if you activate the Premium service in the final week of your monthly subscription, you’ll still be charged the full amount for that month. This also applies to yearly subscribers if they activate the service in the last week or two before their subscription expires. The purchase is via the shop cart within the software.

Fixwave Premium is an added service and can’t be activated separately, you must have an active plan in order to be able to purchase it.